Online Technical Support

Need assistance with a repair or looking to troubleshoot a potential product issue? Welch Allyn now offers the following technical support resources with convenient access 24x7 so you access these services online anytime!  

Standard Hours of Operation:
Monday - Friday, 8:00 a.m. - 8 p.m. EST
For immediate assistance, please call: 1-800-535-6663.

Click here to download our customer support agent software.

Technical Library

Looking for a specific reference guide or in need of additional information about a current Welch Allyn product?

Search our robust online library, complete with user manuals, technical documents and more!

Manage Your Repairs

If you need a product calibrated or repaired, or if you want to check the status of recently submitted repair, you came to the right place.

Please note these services are not available for all products in all areas. If you need assistance with Welch Allyn Defibrillators or Patient Monitors, please contact us at: 1-800-289-2501 9 a.m. to 8 p.m. Eastern Standard Time. If you need assistance outside the U.S., please contact your local country's support line. 

Contact Us

Use this convenient form to submit your questions to our technical support team and someone will get back to you promptly with an answer to your question.

 

Perfect for your Hospital


Learn more about our solutions to your patient care challenges.

 

Our Locations
Domestic & International Offices


Welch Allyn Inc.
Corporate Headquarters
4341 State Street Road
Skaneateles Falls, NY 13153-0220
USA
Tel: 1.800.535.6663
Fax: 1.315.685.3361